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Instructions for Members Using the Online Shopping Cart for the First Time

Activate Online Account

When you purchased or renewed your membership at the Canadian Museum of Nature, we created an account for you in our online shopping cart.

When you want to use your account for the first time, you have to activate it.

You do this by changing the password that we will provide you to a password of your own choosing.

Demonstration Video

Watch a video that demonstrates how to activate your account for the first time:

The Basic Steps

1. Click on "Log In".
2. Click on "Forgot Password".
3. Enter your email address and click "Email My Information".
4. Watch your inbox for an email from us with the subject line "Password | Mot de passe". It should arrive almost immediately.
5. Open the email and click on the link "Log in now".
6. On the web page that opens, create a password for your account and click "Update Log In".

Go to "Forgot Password" in the shopping cart.

Browser Plug-Ins

In order to fully access some of the content on this page, you may need to download the following: