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Doing Business with Us

Refund Policy: Online Transactions

If an error or discrepancy has occurred with your online purchase or donation, please contact the Canadian Museum of Nature immediately.

Please provide your name, phone number and email address, the date of your purchase or donation, and your confirmation number.

Up to 10 business days may be required to resolve the issue.

Suppliers to the Museum

Our Terms and Conditions document offers information to suppliers who want to do business with the Canadian Museum of Nature.

The information applies to all contracts including purchase orders.

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