Welcome back!

Advance tickets are required. Open Wednesdays to Sundays. Learn more for a safe visit.

The eSSENTIAL Accessibility icon.

Assistive Technology

For Using the Web

Download a free assistive-technology application that works like a web browser.

  1. Home>
  2. Plan Your Visit>
  3. Services>
  4. Accessibility


Service Animals 

Service animals are welcome in the museum.  Visitors with a service animal should be prepared to produce the appropriate documentation from a regulated health professional that confirms that the person requires the animal for reasons relating to the disability, in accordance with the Accessibility for Ontarians with Disabilities Act.

Wheelchairs and Scooters

Disability symbol.
  • The Canadian Museum of Nature is wheelchair-accessible.
  • Wheelchairs and scooters are permitted in all areas of the museum.

Walking Aids

Walking aids, such as canes, crutches and walkers, are permitted in all areas of the museum.

Disability Parking

  • The museum's parking lot has spaces reserved for visitors with disabilities.
  • There is an accessible drop-off area by the main entrance.
  • More information about parking.


The museum has two barrier-free ramps:

  • one with a grade of about 5% between the main entrance and the reception desk
  • one with a grade of about 8% leading to the Lab.


  • All washrooms in the museum are accessible.
  • Assisted toileting washrooms are located on the basement level, and on the second, third and fourth floors.
  • Floor plan.


  • Accessible family washrooms are in our basement, second, third and fourth floors.
  • All washrooms have a changing table.
  • A nursing room is on the ground floor.
  • Floor plan.


Our TTY numbers are temporarily out of service.


Admission is free for one person accompanying a person with a disability.

Call us at least 24 hours in advance of your visit to get your ticket:

  • 613.566.4700
  • 1.800.263.4433 (Canada and U.S.A.).