Mask or Face Covering
A mask or face covering is not required for people who cannot wear a mask for medical reasons, or children under two years old, or those who require accommodations in accordance with the Ontario Human Rights Code. Proof of exception is not required.
Service animals are welcome in the museum. Visitors with a service animal should be prepared to produce the appropriate documentation from a regulated health professional that confirms that the person requires the animal for reasons relating to the disability, in accordance with the Accessibility for Ontarians with Disabilities Act.
Wheelchairs and Scooters
- The Canadian Museum of Nature is wheelchair-accessible.
- Wheelchairs and scooters are permitted in all areas of the museum.
Walking aids, such as canes, crutches and walkers, are permitted in all areas of the museum.
- The museum's parking lot has spaces reserved for visitors with disabilities.
- There is an accessible drop-off area by the main entrance.
- More information about parking.
The museum has two barrier-free ramps:
- one with a grade of about 5% between the main entrance and the reception desk
- one with a grade of about 8% leading to the Lab.
- All washrooms in the museum are accessible.
- Assisted toileting washrooms are located on the second, third and fourth floors.
- Floor plan.
- Accessible family washrooms are in our second, third and fourth floors.
- All washrooms have a changing table.
- A nursing room is on the ground floor.
- Floor plan.
Our TTY numbers are temporarily out of service.
Service animals are permitted in the museum.
Admission is free for one person accompanying a person with a disability.
Call us at least 24 hours in advance of your visit to get your ticket:
- 1.800.263.4433 (Canada and U.S.A.).