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  5. Update: Plans for Reopening on September 5

Update: Plans for Reopening on September 5

Martin Lipman © Canadian Museum of Nature

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August 10, 2020

The Canadian Museum of Nature will reopen its doors Saturday, September 5 (Labour Day weekend) following an extended closure due to the COVID pandemic. Members will be treated to a special preview on August 29 and 30.

All of the museum’s permanent galleries will be open, and a new attraction hanging in the Atrium will be sure to capture attention—a stunning 7-metre representation of the Earth called Gaia, created by British artist Luke Jerram (its unveiling has been delayed from Earth Day in April). On October 2, the museum will then launch the world-premiere of Planet Ice: Mysteries of the Ice Ages. This special exhibition, produced by the museum, will have a limited run until January 3, 2021, when it will start its international tour.

Museum staff have planned for and will implement enhanced measures and modified procedures to ensure the health and safety of visitors. Following public health guidelines, these will include timed-online ticketing, wearing of mandatory masks indoors, physical distancing, increased frequency of cleaning and directional signage.

New hours of operation will be from 10 a.m. to 4 p.m. Wednesday through Sunday (also open Labour Day Monday), with the first hour on weekends (10 a.m. to 11 a.m) reserved for members. Tickets can be reserved in 15-minute time slots: reduced capacity will ensure a maximum of 250 people at any given time, so there will be more space to roam and to avoid congestion. Free admission is offered the last hour on weekdays, but visitors will still be required to reserve an online ticket.

Read more about our reopening plans.

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June 10, 2020

Due to the COVID-19 pandemic, the Canadian Museum of Nature remains closed to the public until further notice.

As a major attraction in the National Capital Region, and as one of Canada’s national museums, we look forward to welcoming back visitors – in a way that provides both safe access to the museum as well as a healthy experience for visitors and staff.

Our primary goal is to ensure that when we do open, we will be ready with the safest experience possible. To achieve this, we continue to follow guidelines from the federal Public Health Agency of Canada, as well as guidance from the Government of Ontario and Ottawa Public Health.

Our plans for reopening require some significant physical changes to manage thoroughfare and visitor distancing within the museum. As examples, we need to adapt to online ticket sales only, reconfigure our entrance and greeting area for visitors, avoid bottlenecks in galleries and public areas, limit use of hands-on interactives and play areas for children, and so on.

Planning for these changes is well underway, but will require some time for implementation – keep in mind that we are working with a heritage building that is over a century old! 

We also need some new infrastructure and supplies which have not yet been received, let alone put in place.

Given all this, we are planning for a public reopening in September. 

Internal operations such as research, exhibit development, and essential services such as animal care, have continued throughout the period.

Please check back here periodically for updates and follow us on our social media channels.

Nature Members
Please be assured that we will extend your current membership to match the length of our closure. Thank you for continuing to support the Museum through these difficult times. If you have any questions, please email membinfo@nature.ca

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March 14, 2020
A Message from the National Museums of Canada

Due to the COVID-19 virus, the national museums have made the decision to close the museums across Canada to visitors and all other groups, effective Saturday, March 14 and until further notice.

We regret the impact of this decision on the individuals, families and groups who use our facilities. However, we believe that this decision is in the best interests of all the communities we serve.

This message is from the Canadian Museum of History, the Canadian Museum for Human Rights, the Canadian Museum of Immigration at Pier 21, the Canadian Museum of Nature, the Canadian War Museum, Ingenium and the National Gallery of Canada.

The Canadian Museum of the Nature:

  • The well-being of our visitors, clients and staff is of utmost importance.
  • Internal operations such as research, exhibit development, and essential services, such as animal care, will continue throughout the period.
  • Please check back here periodically for updates on this temporary closure.

Ticket Refunds

As a result of the museum closure, cancelled tickets will be refunded for general admission, 3D movies, Me and My Microbes, Butterflies in Flight, Nature Sleepovers and Nature Nocturne.

We ask that ticket buyers be patient with us during this process. Your understanding is greatly appreciated.

Please contact us if you have additional questions:

Nature Members

Please be assured that we will extend your current membership to match the length of our closure. Thank you for continuing to support the Museum through these difficult times. If you have any questions, please email membinfo@nature.ca