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Contact Us

Canadian Museum of Nature

240 McLeod Street
Ottawa, Ontario K2P 2R1
Canada

Telephone:
613.566.4700
1.800.263.4433 (toll-free in Canada and U.S.A.)

TTY:
613.566.4770
1.866.600.8801

Fax:
613.364.4021

 

Mailing address:
Canadian Museum of Nature
PO Box 3443, Station D
Ottawa, ON K1P 6P4
Canada

Deliveries to the museum:
Canadian Museum of Nature
240 McLeod Street
Ottawa, Ontario K2P 2R1
Canada
(Map)

Deliveries to our research and collections facility:
Canadian Museum of Nature
1740 Pink Road
Gatineau, Quebec J9J 3N7
Canada
(Map)

Before You Write to Us

We appreciate all comments and questions from our visitors. Use the form below to send us an email.

Our email enquiry service is monitored Monday to Friday during regular office hours. If you have an urgent question, please contact us by phone during the museum's opening hours.

Perhaps you can get an answer faster by finding it on our web site. Use our site map for help to find the information you seek. And, check out the answers below to some common questions.

Frequently Asked Questions

Contributions to Fundraisers

How do I request a contribution from the museum for my fundraising event?
The Canadian Museum of Nature is committed to assisting the fundraising efforts of charitable organizations and non-profit community groups wherever possible. We do not support fundraisers for personal gain.

Please submit your request at least 60 days prior to your event.

Requests must include the following information:

  • organization name
  • contact name
  • phone number
  • mailing address
  • event date
  • brief event description
  • organization charitable number (if available).

You may send your request through our email form (below) or by regular mail to the attention of Marketing and Media Relations.

Visiting the Museum

Opening hours.

I have a disability. Is the museum accessible?
The museum is fully accessible. Get specific information.

How long do I need to visit the museum?
Please allow about two to three hours for a reasonably complete visit of the museum. Plan your visit.

I would like information about bringing a group to the museum.
Whether you're a school or community group, or a tour operator, we have a lot to offer. Ask us about our special packages. Group-visit information and contact info.

Weddings and Other Events

I would like to have my wedding at the museum. What are my options?
Cocktail reception, banquet, dancing, gallery visit or reception, the ceremony—we can accommodate your dream wedding and offer a beautiful venue besides. Facility-rental information and contact info.

Photo and Film Shoots

Enhance your production or project by shooting it in a beautiful and unusual setting. Photo and film shoots.

Employment, Internships, Exhibitions

How do I find out about employment opportunities at the museum?
See Careers and Volunteering. Note that we are not able to accept unsolicited applications for employment.

Can I do an unpaid internship at the museum as part of my university or college program?
We accept a small number of unpaid interns, and we occasionally offer paid internships. More information.

Does the museum commission artistic works?
The Canadian Museum of Nature does not accept unsolicited proposals from artists or photographers for the creation or display of art, crafts or exhibitions in the museum's facilities. On occasion, the museum will issue a call for photographs, artworks or artists in association with museum activities. Such call-outs will be posted in our Careers page.

Species Identifications

Can you tell me what this is?
We do not offer species identification services to the general public, except what we can readily identify at our Trading Post.

Specimen Donations

Does the museum accept donations of specimens?
The museum develops collections pertaining to the natural history of the world, with emphasis on specimens associated with Canada.

The decision on whether or not to acquire a donation is based on a number of criteria, including but not limited to

  • whether the donation has scientific, historical or cultural interest
  • whether the donation supports the museum's research activities and projects
  • whether the donation addresses a gap in the museum's collections, of which Canadian, North American, and Pan-Arctic specimens predominate
  • whether the museum has the capacity to professionally curate the donation within a reasonable time frame
  • whether there is clear title to the specimen
  • whether the specimen has been acquired ethically.

If you have something you wish to donate that may fit these criteria, please write to us with a description of your specimen(s).

Boutique Suppliers

I have developed a great product that I think you would like to sell. Whom do I contact?
The Nature Boutique at the museum is operated by an independent contractor. For more information, contact Michael Landry at michaell@wtcnm.com.

Email Us

We will do our best to reply to you within two weeks (usually sooner).

Privacy notice of the museum regarding personal information.

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